Privacy & Security
Privacy Policy
How we collect, use, and protect your information.
Effective Date: January 1, 2026
1Introduction
Welcome to TheParentZ, operated by RHA Technologies Private Limited.
RHA Technologies Private Limited ("we", "us", or "our") operates www.theparentz.ai and its related subdomains and mobile applications (collectively referred to as the "Service").
This Privacy Policy explains how we collect, use, safeguard, and disclose information that results from your use of our Service.
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Our Terms and Conditions govern all use of our Service and together with this Privacy Policy constitute your agreement with us.
2Definitions
Service: The website www.theparentz.ai and associated mobile applications operated by RHA Technologies Private Limited.
Personal Data: Information about an identifiable individual including name, email, phone number, and other personal identifiers.
Usage Data: Information collected automatically through use of the Service such as page visits, session duration, browser type, and device information.
Cookies: Small files stored on your device used to track activity and improve user experience.
Data Controller: The entity responsible for determining how personal data is processed. For the purposes of this policy, RHA Technologies Private Limited is the Data Controller.
Data Processors: Third-party services that process data on behalf of the Data Controller.
User: Any individual accessing or using our Service.
3Information We Collect
We collect several types of information to provide and improve our Service. These may include:
- Email address
- First and last name
- Phone number
- Address details
- Country and city
- Cookies and usage data
4Types of Data Collected
Personal Data: While using our Service, we may ask you to provide certain personally identifiable information including email address, first and last name, phone number, and address. We may use this information to contact you with newsletters, updates, or promotional content. You can opt out of marketing communications at any time.
Usage Data: We may collect information automatically when you visit our website including IP address, browser type, browser version, pages visited, time and date of visit, time spent on pages, and device identifiers.
Location Data: If you grant permission, we may collect and store information about your geographic location to improve certain Service features. You can enable or disable location services through your device settings.
Tracking Cookies Data: We use cookies and similar technologies to track activity and improve our Service. This includes Session Cookies, Preference Cookies, Security Cookies, and Advertising Cookies.
Other Data: In certain circumstances we may collect additional information including age, date of birth, gender, device information, and user-generated data entered into the app such as health tracking, feeding logs, or growth records.
5How We Use Your Data
We use collected data to:
- Provide and maintain our Service
- Notify users about updates or changes
- Provide customer support
- Improve functionality and user experience
- Monitor usage and analyze trends
- Detect and prevent technical issues
- Send newsletters, updates, or promotional materials
- Fulfill contractual obligations
- Comply with legal obligations
6Data Retention
We retain Personal Data only as long as necessary for the purposes described in this Privacy Policy. Usage Data may be retained for shorter periods except where required to improve security, functionality, or comply with legal obligations.
7Transfer of Data
Your information may be transferred and maintained on computers located outside your state or country where data protection laws may differ. If you are located outside India and choose to provide information to us, your data may be transferred to and processed in India. We take reasonable steps to ensure your data is handled securely.
8Disclosure of Data
We may disclose Personal Data to comply with legal obligations, to protect our rights and property, during business transactions such as mergers or acquisitions, to service providers and partners assisting with operations, or with your consent.
9Security of Data
We implement commercially reasonable security measures to protect your Personal Data. However, no method of transmission over the internet or electronic storage is completely secure.
10Service Providers
We may employ third-party companies to facilitate our Service, provide services on our behalf, or analyze how the Service is used. These third parties only access Personal Data necessary to perform tasks and are required not to disclose or misuse it.
11Analytics
We may use third-party analytics services to monitor and analyze the use of our Service.
12Advertising
We may work with advertising partners who use cookies and tracking technologies to display relevant ads.
13Behavioral Remarketing
We may use remarketing services to advertise on third-party websites based on previous visits to our Service.
14Links to Other Websites
Our Service may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites.
15Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we learn that such data has been collected, we will take steps to remove it.
16Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page and the revised version becomes effective immediately when published. Users are encouraged to review the policy regularly.
17Contact Us
If you have questions regarding this Privacy Policy, please contact us.
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